The website tiktokfans.co (the Site) is operated by tiktokfans.co® (“we”, “us”, “our”), a company incorporated in England and Wales under company number 52910412. Our registered office is at 2-6 Boundary Row, South Bank, London, SE1 8HP.
We are committed to protecting your privacy and complying with our data protection obligations under the Data Protection Act 2018 (the DPA 2018), the General Data Protection Regulation 2016/679 (the GDPR) and any other applicable UK legislation (together, Data Protection Law).
When you interact with us or use the Site, we act as the data controller of your personal data. This means that we are responsible for processing your personal data and deciding how to use it. This privacy and cookies notice explains the types of personal data we may collect about you when you interact with us, why we collect it, what we use it for and what rights you have over that data. Personal data is any information about an identifiable person. Processing is anything we do with your personal data, including using, storing, sharing and deleting it.
This notice was last updated on the date shown at the top. We may change this notice at any time by posting an updated version on the Site and will make reasonable efforts to bring any material changes to your attention. You may wish to check it before using the Site as any changes will be effective from the date that they are made.
If you have any concerns or would like further information about our use of data or this notice in general, you can contact Markus Nørreson at 2-6 Boundary Row, South Bank, London, SE1 8HP.
We collect, store and use the types of personal data set out in the table at the end of this notice.
We will use your personal data for the purposes set out in the table at the end of this notice.
When we share personal data, we do so in accordance with Data Protection law. We may share certain personal data:
We use the following categories of cookies and similar technologies on this Site:
These cookies are essential to enable you to move around the Site and use its features. Without these cookies, services you have asked for (such as remembering your login details or the items you placed in your basket) cannot be provided.
These cookies collect information about how you use the Site, for instance which pages you go to most often, what searches you perform and if you get error messages from web pages. Information these cookies collect can be used to improve how the Site works.
When you visit the Site for the first time (and periodically after that), we will request your consent to the setting of all cookies other than strictly necessary cookies.
You can delete existing cookies and disable some or all types of cookies in future if you wish. To disable some or all types of cookies, you will have to change the settings on your browser. If you change your mind, you can enable cookies again at any time. Disabling cookies on your browser may stop the Site from working properly.
To find out more about cookies please visit www.allaboutcookies.org.
This Site contains links to other websites over which we have no control. We are not responsible for and do not review or endorse the privacy policies or practices of other Sites which you choose to access from this Site. We encourage you to review the privacy policies of those other Sites, so you can understand how they collect, use and share your personal information.
Refund requests are reviewed on a case by case basis. The refund policy as described in the Terms of Service does not serve as a guarantee of refund. Multiple factors are taken into consideration, of which may include (but not limited to): amount of fans received, date of purchase, date of order fulfillment, events of force majeure, contract period binding, payment type (one time payment or if applicable, subscription), order type as defined by the Customer versus order delivery as serviced by the Company.
Should the customer request a refund on the basis that the service is not as expected, the Company are able to fulfil such refund requests at its sole discretion.
Should the Customer enter an additional billing agreement with the Company that renders the first billing agreement obsolete, the Customer may be double-charged by mistake. In such instance, the Company shall always endeavor to refund the Customer in a reasonable timeframe as determined by the Company.
If you believe you should be issued a refund, please reach out to our support team with full details of your request after logging in to your TikTokFans.co® account. While we strive to be as fair as possible when reviewing a refund request, please keep in mind that refunds are usually provided only in extreme circumstances.
We respect your rights to privacy and will respond to requests for access or control over information about you in accordance with Data Protection Law. We may require you to verify your identity before we take any action.
Depending on the reason we have your personal data, you have a right to:
If you wish to exercise any of these rights, please contact us using the details in paragraph 2 above.
You have a right to object to our processing of your personal data and ask us to stop doing so. If we are processing your personal data or direct marketing purposes (which includes profiling to the extent that it is related to such direct marketing) and you object to this, we will stop processing your personal data immediately.
If our processing of your personal data is in the public interest or pursuant to our legitimate interests and you object to this, we will stop processing your personal data unless we have compelling reasons which override your interests, or our use of your personal data is for the establishment, exercise or defence of legal claims.
Your personal data will only be kept for as long as necessary for our purposes. Specific periods are set out in the table at the end of this notice.
We process your personal data in accordance with the following principles:
When we ask for your personal data we will tell you whether you are required by law or contract to provide it, and what will happen if you do not provide the data.
Any request for consent to the processing of your personal data will be made directly to you and will include information about why we require the personal data and what will be done with it.
We will only process personal data when we have a lawful basis for doing that processing. The table at the end of this notice sets out the lawful basis we rely on for each type of data we process.
We will choose one of the lawful bases in the GDPR to justify how we use your personal data. These are:
You have given consent to the processing of your personal data for one or more specific purposes.
The processing is necessary for the performance of a contract with you or in order to take steps at your request before entering into a contract.
We need to process your personal data to comply with a legal obligation.
The processing is necessary to protect the vital interests of you or another person.
Processing is necessary for the performance of a task carried out in the public interest or in the exercise of some official authority.
Processing is necessary for the purposes of legitimate interests pursued by us or someone else, except where such interests are overridden by your interests or fundamental rights and freedoms requiring the protection of your personal data.